about hamaya internet-over service
You can buy our items via internet–over service.
If you wish an international shipping, please go to “International shipping”
If you wish to delivery in Japan, please go to "Delivery in Japan"
Please order after read and agree with our payment method, return and refund policy.
After ordering, if you don’t receive our reply, please contact us
非常抱歉,本店不能用中文给您答复。故请用英文询问。
您的订货,询问的地方都请使用英文。拜托了!
application form
- your name
- your address of the destination
- your phone number
- product number, color, amount
- paying method (credit card payment or bank transfer)
- delivery time your like(Japan only)
Act on Specified Commercial Transactions
selling agency
|
HAMAYA Inc 1756-2, Nakanojo, Nakanojo, Agatsuma, Gunma 377-0424, JAPAN. Tel: 0279-75-0808 Fax:0279-75-2191 Mail: info@hamaya-shop.jp |
---|---|
person incharge of web site
|
Kotaro Kemmochi |
the charge which you must pay
except for item fee |
The delivery fee, the charge of C.O.D, the transfer fee. |
the deadline of payment
|
(Ⅰ)Bank transfer and credit card Before we finish the preparation for shipment. We send the items within 2days after we recognize your payment. (Ⅱ)Credit card payment We accept the card company below. Please let us knowthe type of credit card. We will guide you through thePayPalorsquare, depending on the type of your card. PayPal invoice VISA/JCB/Master Card/American Express Square invoice VISA/JCB/Master Card/American Express (Ⅲ)Cash on delivery(yamato transport corp) When you receive the items. We accept the card company below. VISA/MASTER CARD/JCB/AMERICAN EXPRESS/DC/DINERS/Debit UC/AEON/MUFG CARD/UFJ CARD/NICOS/TOKYU CARD TOP ※Japan only |
how can I order?
|
You can order by e-mail. |
the date of delivery.
|
If we have stocks, we ship the items in 2 days If we don’t have stocks, or the items need to be customized, We’ll announce you the estimated delivery date. |
the payment method
|
Bank transfer. credit card payment. cash on delivery.※Japan only |
about return and replace
|
When you receive the defective items, please send the items within 8 days
after you receive them. when you want to return or replace the items due to your personal preference, please send the items within 8 days after you receive them. The charge must be paid by the customers. You cannot return or replace the items which are lenses, ordermade items or use goods. You must apply for return or replace in 8 days by e-mail. The shipping fee is charged to us, in case the items is defective, is charged to the customers, in case the reason is the customers’ personal preference. The way of refund We refund via bank transaction or PayPal. In the event of a return due to customer's convenience, a return cancellation fee will be charged. The return cancellation fee is 10% or 5% of the total product price + actual shipping cost including packaging materials + insurance fee. In the event of a return after delivery, a return cancellation fee of 10% of the total product price will be charged. If an order is accepted and payment has been made, a return cancellation fee of 5% of the total product price will be charged. |
hamaya stor infomation
1756-2, Nakanojo, Nakanojo, Agatsuma,
Gunma 377-0424, JAPAN
Open Ten am to seven thirty pm
closed Closed every Thursday from April, 2018
E-mail info@hamaya-shop.jp
230-1, Ootsu, Naganohara, Agatsuma,
Gunma 377-1308, JAPAN
Open Ten am to seven pm
closed Closed every Thursday from April, 2018